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Fan Connect email

Fan Connect is Nexera’s email tool for artists. Use it for drops, announcements and thank-yous.

  1. Go to Backstage → Campaigns and choose New.
  2. Start from a template or a blank email.
  3. Design it in the visual builder. Merge tags drop in details like each fan’s name.
  4. Choose who gets it, then send it now or schedule it for later.

You can combine any of these filters:

  • Followers: fans who follow you
  • Purchasers of a release: fans who bought a particular product
  • Fan tier: fans at or above a tier
  • Region: fans in a particular area

Backstage shows how many fans match before you send.

Every campaign includes an unsubscribe link. When a fan unsubscribes, they stop getting your campaigns. Other artists’ campaigns aren’t affected. Anyone whose address has hard-bounced is also left out.

Every campaign shows its opens and clicks.